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💡 Feature Requests
Anonymous
If you have an idea or feature request for Salesmsg, we want to know! You can also vote for ideas (to receive email updates).
Description
Category
Salesmsg 2.0
API
Admin
Agency
Analytics
Billing
Broadcasts
Conversations
Compliance
Calling
Contacts
Chrome Extension
Integrations
Inboxes
Keywords
Mobile
Notifications
SMS
Triggers
UI
Workflows
Widget
Zapier
Uncategorized
Default to headset microphone when plugged in
Can the calling system default to a headphone microphone when a headset is plugged into the computer? I find that I forget to toggle this over and it's defaulting to the computer microphone.
0
2
Hubspot email to sms: Add Salesmsg icon to SMS emails
As a Salesmsg user using the email to SMS feature within Hubspot, I'd like for Salesmsg SMS emails to have a Salesmsg icon so that they can easily be distinguished from the other emails in my Hubspot inbox.
0
1
Dark mode
Subject title
1
6
Language Translation
As an Admin, I would need my SMS software to automatically translate one language to another when sending or receiving SMS messages, so that another contact and I who does not speak the same language can communicate in SMS.
0
5
Block from Mobile
I'd like to be able to block a contact in the mobile app like I can in the web app.
0
1
Auto Dialer
As a user, I'd like a method to automatically dial a list of contacts so that I can quickly reach out to many contacts one after the other until someone picks up my call because I spend a lot of time manually locating and selecting the call button for the contact I'd like to dial.
1
12
Automatically tag inbound messages by channel
As a Salesmsg user, I'd like to have the ability to automatically tag inbound messages based on the channel that they were sent through. For example, if a message was sent in from the chat widget or a social media platform, having that tag automatically added would be very useful from an organization/reporting perspective.
0
1
View List of Undelivered Messages in Analytics
I'd to be able to click into the "Error Rate", "Spam Rate", and "Opted-out" metrics and view a list of the flagged messages (think Hubspot Reports). If possible, I'd like to see a breakdown of the error codes, possible reasons for spam, etc by user.
0
1
Option to make Call Outcomes Mandatory
Have a toggle that makes selecting the call outcome a mandatory action
0
1
Customizable Call Outcomes
Allow custom options for the call outcome value.
0
1
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