💡 Feature Requests

I want to see this integrate with Zenoti which is our CRM and Booking software.

As a Salesmsg user, I'd like to have the ability to set multiple instances of business hours within a single inbox and automatically forward inbound calls to different destination numbers based on those business hours. Context: 2 receptionists with different hours but they both need to be forwarded calls that come in on our main business number

I'm noticing our AI agent is making some things up. I would love it if I could simply approve the messages being sent during the "training phase" of the AI agent, and then once it has all. the information to make good responses, I can let it go on its own.

I want to build automated SMS workflows in HubSpot that branch based on sentiment (positive, neutral, or negative) from incoming SMS messages. Currently, Salesmsg allows branching by message body (e.g., keywords like "yes" or "no"), but there’s no way to filter or branch based on sentiment analysis (e.g., "positive" response moves to a sales rep, "negative" removes them from a campaign).

As a Salesmsg, user I'd like a way to stop my members from composing messages above a specific character count, so that I could better control costs

As a Salesmsg user, I'd like to be able to create folders within the one-time broadcast section of my account as this will help organize the past broadcasts into respective folders and prevent the page from looking so cluttered with different namings from other users.

As a user, I'd like the ability to use a different ringtone.

As a Salesmsg user, I'd like to easily identify which contacts have been 'blocked' so I can add them to a segment, use a tag, or delete them respectively.

Have the ability to drag categories in the inboxes from top to bottom.

Can we have the ability to place reactions on messages?