💡 Feature Requests

Are you planning on releasing an iMessage feature for iPhones? We want our texts to be seen in blue.

I would like to be able to select which inboxes send me email notifications, rather than all on or off.

You broke the search function

Looking for a refund for the previous months we have been billed and have not been able to utilize the software.

We need inbound SMS notifications on shared numbers to go to the client’s Account Manager/CSM (from a CRM user field) instead of only the Contact owner, so the day-to-day owner gets notified when their client texts.

As a Service Team Manager using Salesmsg for inbound call routing, I would like to see real-time agent presence and call status within a shared inbox (e.g., available, offline, on a call). Specifically, I’d like the ability to: View which agents are currently online/offline See when an agent is actively on a call Understand why a call was not answered (e.g., already on another call vs. unavailable) Monitor live call distribution within a round robin group This would help managers make informed decisions, improve accountability, and quickly identify gaps in call coverage.

As a Salesmsg user, I'd like to be able to use an outside system like a CRM to post conversation notes to a timeline. Aircall SIP trunk use case: I'd like to post Aircall call events from a SIP trunk number back to Salesmsg as a timeline entry.

When someone creates a contact and the first interaction is an outgoing call, it should auto assign to that person, same as it does when the first interaction is a text.

I would like to have the option to only get notifications for conversations assigned to me as opposed to notifications for the entire inbox. Specially for mobile.

As a user, I want the ability to send a Group SMS in a Workflow, Campaign, so that a group can get the SMS.