💡 Feature Requests

As a Salesmsg user, I'd like to be able to select a default inbox to place calls from so that if I primarily make calls from one inbox, I don't have to select it every time I want to place a call.

As a user, I'd like the ability to use a different ringtone.

As as Admin/Owner of the account, I'd like the ability to export all call recordings for our records and training purposes.

As a user, I brand my outbound calls with a display name, a call reason and my logo that would display on the recipient's screen to boost answer rates.

As a user, I want to be able to dial a phone number without saving that phone number as a contact, so that I don't have to inflate my contact list with contacts that I will only engage with, in a very limited way (often only the single call).

allow a teammate to jump into onto a live call (barge in) and then when they speak (whisper in), only the team can hear the communication - not the customer on the call

As a Salesmsg user, I'd like for the IVR system to have an option for sending preconfigured automated texts to my contacts. For example, if a contact calls one of my IVR enabled numbers and presses 1 to "schedule service," the system could fire off a text message to that contact with a link to our scheduler.

As a Salesmsg user, I would like to be able to enable automatic call recording when making calls via the Chrome extension, so that each call made through the extension doesn’t have to be manually set to record.

As a user, I'd like to have my team listen in to calls live.

As a Salesmsg user who makes calls through the mobile app, I would like to have the ability to transfer calls between different inbox numbers on the mobile app the same way that I can while on the web app.