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Follow up on the latest improvements and updates.
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What’s new at Salesmsg for HubSpot users? Check out contact sharing, inbound call management, smart inbox flexibility and more.
Enable Inbound Call Ringing in HubSpot
Manage inbound calls inside your HubSpot account with our Salesmsg integration. Now your calls will ring inside both platforms. This syncs your timelines and ensures you never miss a call – even in queues.
Select a Number to Send From in Workflows
Choose your sending number inside HubSpot with Smart Inbox integration. Override Copilot logic by selecting a specific number or using the default options for flexibility.
Manage Contacts in Deal-Based Workflows
Use HubSpot Deal-based workflows to create or update Salesmsg contacts. Sync deal-linked contacts, apply tags, and keep your data up to date effortlessly.
BETA! Share Contacts via HubSpot
Get beta access to shared HubSpot contacts inside Salesmsg. Franchisees can see contacts shared by their team, as updates are synced automatically across both platforms.
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Monthly Update
What’s New at Salesmsg for December 2024
Explore powerful updates for your text messaging, automation, and contact management with Salesmsg's latest upgrades for December.
Access Conversations with Slideout View
Easily access conversations without leaving your page. The Slideout View allows you to review and respond to text messages instantly to keep your workflow smooth and uninterrupted.
Enable Texting Across All “+1…” Countries
Salesmsg now supports text messaging in all +1 countries, including the U.S., Canada, and all others under the North American Numbering Plan. Expand your reach effortlessly.
Easily Create Contacts from Conversations
Turn chats into leads! You can now create new contacts directly from the conversation page, streamlining your workflow and keeping everything in one place.
Track Missed Messages
See the exact number of missed messages, not conversations, in your inbox. Manage your texts more clearly on web or mobile, prioritize replies, and stay organized effortlessly.
Zapier Updates: Contact Triggers and Voicemail Audio
Trigger Zapier workflows when a contact is updated. For Ringless Voicemail, easily select audio from your library to streamline voicemail sending.
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Integrations
NEW SMS Campaigns: Make and Salesmsg Recipes
Effortlessly elevate your SMS workflows with Salesmsg and Make. Automate your SMS and stay connected with these new recipes.
Make + Salesmsg: How to Use Both Together
With Make, you can connect over 2,100 apps to Salesmsg like Google Sheets, Airtable and more. By using Salesmsg and Make together, you can build any SMS workflow you can imagine.
Recipe #1: Missed Call? Send Them a Text Message
Missed a call? No problem. Automatically send a follow-up text to keep the conversation going, to ensure you never miss an opportunity to connect with leads or customers.
Recipe #2: Welcome Text Message for New Subscribers in Salesmsg
Make a great first impression by automatically greeting new subscribers with a welcome text message.
Recipe #3: Welcome Text Message for New Subscribers in Airtable
Automatically send a personalized welcome text to every new subscribers who join Airtable. Start building a relationship with potential customers by sending a personal, friendly text.
Recipe #4: Send Texts from Google Sheets
Send SMS messages directly from Google Sheets. Automate your outreach and follow-ups with ease using your existing data.
Seamlessly integrate Salesmsg into your apps with our powerful, RESTful API - offering unmatched flexibility, real-time experimentation, and robust documentation.
Explore Over 500 Dynamic Endpoints
Unlock endless possibilities with over 500 API endpoints. Access and manage contacts, conversations, and messages to create highly customized workflows that enhance your platform’s functionality.
Authenticate with Flexibility Using OAuth2 or PAT
Choose the best authentication method for your needs: OAuth2 for secure user-based access or Personal Access Tokens (PAT) for streamlined automation with single accounts.
Experiment in Real-Time with a Mock Server
Test without limits using our mock server. Experiment with API endpoints in real-time to ensure flawless integration before deploying live. This helps reduce errors and save on development time.
Simplify Development with Step-by-Step Guides
Navigate integration with ease using our comprehensive guides. Enjoy step-by-step instructions and code examples that simplify even the most complex workflows.
Monitor Usage with Robust Rate Limiting
Stay in control with a 60-requests-per-minute limit, ensuring smooth performance and avoiding system overload during high-demand operations.
Get a comprehensive breakdown of your credit usage with Salesmsg analytics to make the most of your resources and budget.
Visualize Total Credits
Get a clear display of all your credits used across multiple sources, so you can understand your overall credit consumption. That includes all your credits for texts, calls, AI textbots, transcripts and more.
Analyze Message and Call Logs
Analyze message and call logs to gain insights into your communication history. Track, review, and optimize message and call usage for improved outreach and efficient resource management.
Track Textbot Usage
Track your textbot usage to monitor your performance and optimize your automated messaging. Get detailed insights into interactions, efficiency, and resource consumption for better decision-making.
Examine Transcript Logs
Examine your transcript logs to gain insights into your communication history and CRM activities. Track interactions and analyze data for better decision-making and improved performance.
Use Export and Chart Tools
Easily download detailed credit usage data for your account. Track changes over time with updated charts, so you can plan and optimize future credit usage more effectively.
Explore Salesmsg’s latest features: customize your sidebar, manage scheduled messages in one thread, streamline call management, merge profiles easily, and boost HubSpot actions.
Customize Your Right Sidebar
Personalize your right sidebar to match your needs. Arrange all the sections to keep your key information at the top. With drag-and-drop ease, your most important data is always where you like it.
Manage Scheduled Messages in One Thread
Create scheduled messages in the same conversation thread. Manage, edit, or reschedule without switching screens for smoother conversation tracking.
Simplify Profile Merging
Simplify profile merging with easy-to-follow directions and updated field descriptions. Enter your login credentials to ensure accuracy and then follow the steps to complete merges effortlessly.
Automatically Redirect Calls to Voicemail
Automatically redirect calls dropped after 30 minutes to voicemail. Easily track all received and missed calls with precise timelines, so you can quickly identify which calls need follow-up.
Track & Record Calls
Capture recordings for forwarded calls and easily view call sources in your call history. Distinguish between manual calls, auto-dialed calls, and voicemails for quick insights.
Seamlessly track every conversation across multiple inboxes to keep your communication aligned with your entire team.
View All Conversations in One Place
See every text message, note, and activity for the contact in one place with Unified Conversation History. View communications across inboxes and track past interactions effortlessly.
Manage Organization-Wide Inbox Visibility
Activate a global toggle in Organization Settings to display conversation history from all inboxes, allowing defined default visibility.
Set Inbox-Level Visibility Preferences
Adjust inbox settings on the Inbox Settings page. Use org settings for all users to see history or individual settings for inbox members only.
Control Inbox Access by Team Roles
Control inbox conversation access by team roles. Manage permissions to enhance privacy while fostering team collaboration.
View Detailed History Without Ownership
Track message history, sender info, and more from Conversations and Contact pages, even without contact ownership.
Explore your new central hub for managing your files inside Salesmsg.
Seamless File Upload and Management
Upload files directly from your device or add from a URL. Drag-and-drop functionality makes it easy to add files.
Flexible Viewing Options: Grid and List Views
Switch between grid and list views to customize how you interact with your media files. Manage visible data in list view, such as file type, size, and upload date, so you can quickly find and organize files.
Advanced File Actions for Full Control
Take action with your media files. Rename them without changing the extension, delete unnecessary files, copy URLs, or even expand videos and images for a detailed preview.
Bulk Actions for Streamlined File Management
Save time with bulk actions, allowing you to manage multiple files at once. Delete or add multiple media files directly into conversations or broadcasts, making file handling more efficient than ever.
Efficient Search and Filter Options
Quickly find the files you need with a robust search feature. Filter by file type and name, and sort your media by upload date to ensure you can always access the right file at the right moment.
Check out the latest calling updates inside Salesmsg for October. That includes our just-released Power Dialer, on-demand calling transcriptions and much more.
Power Dialer
Power through your outbound calls with Salesmsg Power Dialer. Queue up contacts, automate dialing, and keep your momentum going by seamlessly managing, pausing, or skipping your calls.
On-demand Call Transcription
Easily enable call transcription to convert recorded calls and voicemails into text, helping you review, copy, and download conversations while improving productivity and record-keeping.
Unified Conversation History
Access past conversations with Unified Conversation History when contacts switch teams, ensuring smooth communication, maintaining Inbox privacy, and keeping your team aligned.
Auto-Select Closest Area Code for Smart Inbox Texts
The Auto-select feature ensures customers receive messages from a consistent number, while using local area code matching to build local presence and trust for your business in North America.
Message Delivery Status
Easily track your message status with labels like sent, delivered, or failed, giving you quick insights into each message's progress for better efficiency and communication management.
Inbound Calling in HubSpot
Now, inbound calls to your Salesmsg number can ring directly in HubSpot, ensuring your team never misses a call and streamlining communication and customer response times.
Easily move through your outbound calls with our Salesmsg Power Dialer. This new feature automatically queues up your outbound calls for fast, back-to-back dialing. Check this out now.
Discover the Power of the Power Dialer
Create a queue of back-to-back outbound calls to efficiently work through your contact list - without interruptions.
Unlock the Benefits of Power Dialer
Easily queue contacts, save time, and stay focused on connecting with leads while enjoying the flexibility to pause or continue calls as needed.
Launch Power Dialer from the Conversations Page
Quickly access and start a Power Dialer session from the Conversations page. This gives you full control over your outbound calling without leaving the chat.
Start Power Dialer from the Contacts Page
Streamline your calling process, by launching Power Dialer directly from your Contacts Page. Just select the contacts you wish to call and choose Power Dialer to start your new dialing session.
Pause, Skip, and Adjust Calls On-the-Go
Pause your Power Dialer session or skip contacts whenever needed, giving you complete flexibility during outbound calls.
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