Changelog
Follow up on the latest improvements and updates.
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Monthly Update
What’s New at Salesmsg for May 2025
From AI auto follow-ups to better call routing and Calendly booking - May brought powerful tools to make texting and calling even easier.
Book Meetings with our New Calendly Integration
Connect your Calendly account in the new Integration Marketplace. Easily choose your meeting link and drop it into any text message or conversation - without leaving Salesmsg.

Follow Up Automatically with AI Agents
Let our built-in AI Agents handle all follow-ups when your contacts don’t reply. Choose how often and how assertively your AI Agents should follow up before taking the next step.

AI Agents Skip Questions You Already Know
Your AI Agent now checks if contact info already exists - if that it does, the Agent won’t ask again. This keeps conversations shorter and smoother.

Track Every Step in IVR Calls
See which IVR options a caller chose and where they hung up. This helps you spot problems and improve your phone experience.

Route Calls to the Right Teammate
Automatically send calls to the contact owner or the person assigned to the conversation. If they’re not available, the call goes to the next teammate.

Reach your customers anywhere in the world - directly from your U.S. and Canada numbers.
Text Globally from Your U.S. Number
Text your international customers - even outside the U.S., Canada, U.K., or Australia - without switching numbers or tools. It’s the same Salesmsg inbox, now with a global reach.

View Country-Specific Credit Costs
Stay in control of your spending with clear, upfront credit costs for every supported country. No hidden fees, just transparent messaging.

Focus on Texting, Skip the Extras
Send SMS to contacts worldwide, even where MMS and calling aren’t supported. Enjoy reliable texting in every country, and advanced features in the U.S., Canada, U.K., and Australia.

Add Contacts from Any Country
Create and manage contacts worldwide with full support for international phone numbers. No limitations on who you can reach.

Search International Contacts with Ease
Quickly find any global contact using their name, number, or country code. Salesmsg makes it simple to manage and message your international audience.

Automate the delivery of instant and scheduled messages via SMS and Ringless Voicemail.
Build Automated Sequences
Build Campaigns with multiple messages using SMS and Ringless Voicemail. Set delays, select triggers, and design a flow that leads your contacts from introduction to conversion.

Set Dynamic Send Time
Schedule each message to be sent exactly when you choose – whether instantly, after a delay, or according to dynamic dates specified in the Contact-custom fields.

Track Every Step
Track how Contacts progress through your Campaign with real-time stats: enrolled, in progress, completed, unsubscribed, or stopped on reply – easily see what’s working at a glance.

Enroll & Re-Enroll Contacts
Automatically add Contacts to your Campaign using triggers or filters. Looking to re-engage a Contact? Quickly re-enroll Contacts who have already completed a flow.

Convert Broadcasts Into Campaigns
Convert your Broadcasts into Campaigns with a single click. Retain your content, timing, and filters – just add the automation power.

Your integrations, your way - now faster, smarter, and easier to manage.
Browse Integrations Marketplace
Quickly find the tools you need with our redesigned integrations hub. With search, filters, and categories, it's never been easier to explore what’s available - and what’s coming next.

Connect to HubSpot with Confidence
Our HubSpot integration just got a major upgrade. From contact syncing to timeline events, every setting is clearer, more powerful, and easier to control.

Map Properties Like a Pro
Take full control of your HubSpot data with advanced property mapping. Sync exactly what data you need, how you need it - without the guesswork.

Control Salesmsg Logs in HubSpot
Take full control of your HubSpot timeline by choosing which Salesmsg events get logged.

Control How Contacts Sync with HubSpot
Choose one-way or two-way syncing between Salesmsg and HubSpot. Update contact ownership settings and manage sync rules - all in one simple, collapsible panel.

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Monthly Update
What’s New at Salesmsg for April 2025
Smarter inbox management. Faster assignments. Better filtering. Plus, a new way to reach leads. See how April’s updates put you in charge.
Exclude Numbers from Starting New Conversations
Now you can exclude specific numbers from starting conversations in Smart Inboxes. Keep ongoing chats on your old number while ensuring new messages start fresh with your preferred number.

Assign Multiple Inboxes at Once
No more one-by-one assignments! Easily assign team members to multiple inboxes in a single step – saving you time and effort.

Filter Out Calls for a Cleaner View
Focus on what matters. Hide call-related timelines in your conversation history and integrations to keep your SMS threads distraction-free.

Access Media Library in Settings
Organize and share content with the Media Library access faster than ever – now built right into the Salesmsg Settings page.

Manage Contact Creation Permissions
Limit new contact creation to specific roles, so every message stays aligned with your brand, goals, and compliance.

Experience the redesigned Salesmsg navigation with a streamlined layout, smart memory, and intuitive access to all your tools.
Streamline Workflows with a Cleaner Layout
We’ve optimized the menu structure, making it easier to find what you need. Sections like “Outbound” and “AI & Automation” now open directly to the most relevant pages to save you time.

Hover for Quick Navigation Clarity
No more guesswork. New tooltips appear when you hover over navigation icons, giving you instant clarity on what each section offers.

Navigate Smarter with Section Memory
Jump back into your work without missing a beat! Salesmsg now remembers the last section you visited within a main category, so you pick up right where you left off.

Simplify Access with Role-Based Visibility
See only what matters to you. If you don’t have access to a section, it stays hidden, keeping your workspace clean.

Stay Ahead with "Coming Soon" Labels
Get a sneak peek at what’s next. Upcoming features are now visible in the menu with a “Coming Soon” label, so you know what’s on the horizon.

New calling and texting features designed for speed, clarity, and automation - see what’s new for HubSpot users in Salesmsg for Q1.
Automate AI Agents' Enrollments in Workflows
New HubSpot workflow action: “AI Agents.” Add AI Agents to your HubSpot workflows, ensuring your leads automatically receive the right messages at the right time.

Drop Voicemails in HubSpot Calls
Speed up follow-ups with Voicemail Drop. Leave pre-recorded messages directly in HubSpot’s native calling widget and move on to the next call without repeating yourself.

Log Calls with the Right HubSpot User
Ensure every Salesmsg call - missed, received, or declined - is logged under the correct HubSpot user. No more guessing who handled a call - you now have the accurate data to check.

Find Logged Calls Instantly
No more digging through generic "Logged Calls." Now, calls appear with details, making it easier than ever to track conversations at a glance.

Customize HubSpot Properties in Salesmsg
See the HubSpot data that matters most - contacts, deals, tickets, and more - right inside your Salesmsg Contact Card. Work smarter with the info you need at a glance.

Manage conversations, send texts, and make calls - all inside HubSpot. No switching tabs, no interruptions, just seamless communication.
Send and Receive Texts without Leaving HubSpot
Text without leaving HubSpot. Stay connected and respond to SMS messages in real time - all from the Salesmsg widget.

Filter and Organize Texts Effortlessly
Sort text messages by inbox, status, or activity. Quickly find what you need and keep your inbox organized.

Handle Inbound and Outbound Calls Like a Pro
Mute, hold, and record inbound and outbound calls - all within HubSpot for a smooth calling experience.

Call, Transfer & Manage Calls with Ease
Call contacts directly from the Salesmsg widget. Transfer calls, manage queues, and handle conversations effortlessly.

Native HubSpot Calling, Fully Integrated
Make and receive calls with HubSpot’s built-in dialer, now enhanced for better call management.

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Monthly Update
What’s New at Salesmsg for March 2025
Check out the latest updates for our HubSpot and Aircall features: HubSpot meetings, Aircall MMS support, and more.
Easily Share HubSpot Meeting Links
Quickly share your HubSpot meeting links inside Salesmsg chats, using our new Calendar option to streamline your scheduling.

Preview HubSpot Broadcast Contacts
Get a clear view of the HubSpot contacts in your SMS broadcasts with a new and improved, simplified contact preview.

Customize Contact Cards with HubSpot Info
Display key HubSpot properties on your contact cards to quickly access relevant details about Deals and Companies.

Send MMS with Aircall
Send and receive MMS messages, including images and videos, in Aircall conversations and broadcasts.

Simplify Aircall Number Setup
Easily add and configure your Aircall numbers, with our new streamlined setup and improved SMS webhook process.

Call, text, and stay connected - all within Salesforce. Get native calling, instant notifications, and enhanced SMS messaging capabilities with the latest Salesmsg updates.
Make Calls Natively in Salesforce
Call your contacts directly from Salesforce without switching apps. With Salesmsg’s native calling, you can stay connected and focused without leaving Salesforce.

Stay Notified with Instant Message & Call Alerts
Never miss an important update! Get real-time notifications for incoming messages and call events inside Salesforce.

Enjoy a Unified Salesmsg Experience
The Salesmsg integration widget has a new design, to give you a faster, smoother experience. Enjoy improved navigation, a more responsive interface, and a cohesive look.

Send Mass SMS from Opportunity Records
Text multiple leads in just a few clicks. Add the "Send Mass SMS" button to Opportunity records and send SMS messages directly from Salesforce to stay engaged with multiple contacts at once.

Control Contact Creation with New Settings
Decide how new contacts are created in Salesforce. With enhanced contact creation settings, you can choose to auto-create new records or prevent unnecessary entries.

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