Changelog

Follow up on the latest improvements and updates.

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Check out the latest updates for our HubSpot and Aircall features: HubSpot meetings, Aircall MMS support, and more.
Easily Share HubSpot Meeting Links
Quickly share your HubSpot meeting links inside Salesmsg chats, using our new Calendar option to streamline your scheduling.
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Preview HubSpot Broadcast Contacts
Get a clear view of the HubSpot contacts in your SMS broadcasts with a new and improved, simplified contact preview.
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Customize Contact Cards with HubSpot Info
Display key HubSpot properties on your contact cards to quickly access relevant details about Deals and Companies.
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Send MMS with Aircall
Send and receive MMS messages, including images and videos, in Aircall conversations and broadcasts.
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Simplify Aircall Number Setup
Easily add and configure your Aircall numbers, with our new streamlined setup and improved SMS webhook process.
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Call, text, and stay connected - all within Salesforce. Get native calling, instant notifications, and enhanced SMS messaging capabilities with the latest Salesmsg updates.
Make Calls Natively in Salesforce
Call your contacts directly from Salesforce without switching apps. With Salesmsg’s native calling, you can stay connected and focused without leaving Salesforce.
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Stay Notified with Instant Message & Call Alerts
Never miss an important update! Get real-time notifications for incoming messages and call events inside Salesforce.
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Enjoy a Unified Salesmsg Experience
The Salesmsg integration widget has a new design, to give you a faster, smoother experience. Enjoy improved navigation, a more responsive interface, and a cohesive look.
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Send Mass SMS from Opportunity Records
Text multiple leads in just a few clicks. Add the "Send Mass SMS" button to Opportunity records and send SMS messages directly from Salesforce to stay engaged with multiple contacts at once.
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Control Contact Creation with New Settings
Decide how new contacts are created in Salesforce. With enhanced contact creation settings, you can choose to auto-create new records or prevent unnecessary entries.
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Easily create text-to-join keywords, automate responses, and build segmented lists for more personalized and effective outreach.
Navigate and Manage with Ease
Easily search, filter, and organize your keywords with our redesigned keyword dashboard. Activate, edit, or remove keywords in just a few clicks for seamless management.
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Create Keywords Instantly
Set up text-to-join keywords in seconds. Choose a keyword, link it to your number, and automate responses to engage contacts effortlessly.
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Automate Replies with Personalization
Send instant auto-replies when contacts text in your keyword. Personalize your responses with text, images, and contact details to create a seamless experience.
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Track Performance & Engagement
View detailed analytics for each keyword. That includes the number of responses, subscriber growth, and engagement trends to optimize your campaigns.
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Preview Conversations & Manage Contacts in Bulk
Quickly review conversation history and take action directly from the Keywords page. Select multiple contacts, tag them, and more — all in just a few clicks.
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Connect Salesmsg to HubSpot’s Inbox and Help Desk using the Custom Channel API. Manage your SMS conversations from inside HubSpot for a unified communication experience.
Connect Salesmsg as a HubSpot Channel
Link your Salesmsg Inbox to HubSpot’s Inbox or Help Desk. Then easily manage your SMS messages just like your emails.
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Send & Receive SMS Natively
Text customers directly from HubSpot Inbox or Help Desk. Incoming messages create or reopen conversations automatically.
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Sync Conversations Across Platforms
Closing a conversation in HubSpot also closes it inside Salesmsg. This ensures seamless conversation tracking across both platforms.
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Log Notes Effortlessly
Notes added in Salesmsg automatically sync as internal comments in HubSpot conversations. This keeps all important details in one place.
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Track Call Activity in HubSpot
Automatically log calls made in Salesmsg as internal comments in HubSpot conversations. Keep a complete record of customer interactions for better visibility.
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Unlock powerful AI-driven customer interactions with the Salesmsg AI Knowledge Base and ready-to-use AI Agent Templates. Boost engagement, save time, and deliver context-aware conversations effortlessly.
Train Your Textbots with Real Data
Skip complex prompts for your Textbots. Instead, upload documents into your AI Knowledge Base, and your Textbots will automatically generate smarter, context-aware responses.
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Upload & Centralize Business Knowledge
Store, search, update, and organize your personal Knowledge Base inside Salesmsg. Easily manage multiple file formats, all while keeping your information accessible and up to date for your Textbots.
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Enable Knowledge Base for Any Textbot
Make every Textbot smarter. Activate AI knowledge for new or existing Textbots to ensure each one accesses the right information.
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Qualify Leads with Ready-to-use Templates
Launch a lead qualification chatbot in minutes. Gather names, emails, and other key details with a friendly, automated flow - so your team connects with the right leads faster.
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Gather Feedback with NPS & FAQ Bots
Easily run NPS surveys and answer FAQs with AI-powered chatbots. Collect ratings, understand customer sentiment, and provide instant answers - all without lifting a finger.
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From massive SMS broadcasts to smarter team collaboration - see what’s new inside Salesmsg for February.
Send Massive SMS Broadcasts with Toll-Free Numbers
Break free from daily limits. Now you can send up to 1,000,000 SMS messages per day with a toll-free number – making massive broadcasts easier than ever.
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Prevent Collisions in Conversations
See who’s typing in real time to prevent several agents from responding to messages at once. If multiple team members are in a conversation, you'll see their avatars and the number of participants.
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Manage Recording Settings for All Calls
Admins can now require call recordings for all team members with a single organization-wide setting. This ensures better call quality and compliance for all customer calls.
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Text Contacts in Mexico
Expand your reach, by texting contacts in Mexico. Just add a +52 number and start messaging like you would in any other country.
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Control Members' Access
Admins can now restrict who can use the Phonecheckr. You can also prevent manual opt-ins, ensuring full compliance and organizational control over contact lists.
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Create automated SMS workflows to save time, engage customers, and streamline your communication - all with ease.
Simplify Automation with Workflow Templates
Kickstart your automation using pre-built SMS templates for your Autoresponder, Nurture Campaign, and Reviews. Edit and customize each template to suit your goals.
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Start Workflows from Scratch
Build custom workflows tailored to your needs. Choose triggers, add actions, and create an SMS automation that fits your business perfectly.
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Add, Remove, and Refine Actions
Personalize your workflows by adding or removing actions. Fine-tune your automation to deliver the right message at the right time.
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Track Workflow Performance in Table View
Monitor your workflows at a glance with a clear table view. See enrollment numbers, creation and update dates, and activation status in one place.
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Enroll Contacts with Ease
Easily enroll valid, opted-in contacts into active workflows from the Workflow page, Contacts, or Conversations. Test and customize automation for a smooth customer experience.
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Discover powerful Zapier templates for Salesmsg that automate your SMS and boost efficiency. Easily connect Salesmsg with your favorite apps to save time, engage customers, and streamline your business processes.
Welcome Text for New Subscribers
Instantly welcome new subscribers with a personalized SMS. Build connections from day #1 with automated texts.
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Missed Call Follow Up
Missed a call? This zap automatically sends that customer a ringless voicemail, helping you stay responsive and build trust by following up quickly and efficiently.
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Automated SMS Reminders for Calendly Appointments
Never miss an appointment again. With this zap, you can easily remind attendees of your meeting’s date and time, to ensure your attendees show-up and your schedule runs smoothly.
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Sync Airtable Records to Salesmsg and Add Tag
Effortlessly sync new Airtable records to Salesmsg. With this zap, you can tag contacts instantly for seamless communication and engagement - no manual updates needed.
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Send text from Google Sheets with Salesmsg
Connect instantly with new contacts using Salesmsg automation. Send personalized welcome texts, share deals, and invite questions to build stronger relationships right away.
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Celebrate the milestones, breakthroughs, and connections that defined Salesmsg. Let’s look back on how we helped you connect, communicate, and grow with our favorite Salesmsg features for 2024.
Salesmsg Redesign
In 2024, Salesmsg revolutionized your experience with a sleek, modern design. You can now navigate our platform effortlessly, streamline workflows, and manage communication like never before.
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AI Textbot
This game-changer transformed how you speak with your customers last year. The AI Textbot crafts contextual, personalized replies for you to save you time and enhance customer engagement.
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Multi Organizations
Introduced in 2024, multi orgs allows you to switch between multiple Salesmsg accounts without hassle. Manage organizations seamlessly on both web and mobile platforms.
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Call History
Keep track of all your calls with this new detailed, filterable log. Access call outcomes, contact details, and history anytime, anywhere.
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Power Dialer
A favorite feature from 2024: Power Dialer boosts your productivity with automated dialing. Potentially 10x your call volume, while you focus on the conversations that matter most.
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Call Queue
Never miss a customer call with Call Queue. New last year, Call Queue lets you seamlessly prioritize inbound calls – even during peak hours.
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Salesmsg Teams
Collaborate like never before. With our new Teams, share workflows, assign tasks, and streamline communication with role-based permissions and shared inboxes.
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Public API
New last year: Expand your Salesmsg capabilities. Build custom workflows and integrate your favorite tools with the Public API.
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2-Way Texting and Mass Texting Inside Salesforce
Communicate smarter with 2-Way and Mass Texting inside Salesforce. Text back and forth and track conversations without leaving your CRM.
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HubSpot New Features Recap
Take your HubSpot integration even further this year. Enjoy our latest 2024 features like inbound calling, custom number selection, and smarter workflows for seamless engagement.
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Effortlessly automate SMS and ringless voicemails with customizable triggers.
Navigate and Manage with Ease
Explore our new triggers with a streamlined navigation and redesigned table view inside Salesmsg. Quickly find, filter, and manage active and inactive triggers, all in one easy-to-use interface.
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Create Triggers in Seconds
Easily set up SMS or ringless voicemail triggers with our intuitive interface. Define your conditions, craft personalized messages, and start automating communication in minutes.
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Track and Optimize Performance
Track metrics like replies, conversions, and revenue for every trigger. Gain insights to easily refine your triggers and maximize the results from every campaign.
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Organize Triggers with Bulk Actions
Quickly sort, edit, or delete multiple triggers at once. Keep your Salesmsg workspace clean and efficient, so you can focus on what matters most - your campaigns.
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Engage with Custom Webhooks
Extend your reach by connecting Salesmsg to any CRM or tool with custom webhooks. Enjoy flexibility tailored to your unique needs.
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