💡 Feature Requests

Currently, only text-type fields from PipeDrive sync correctly when mapping properties in Salesmsg. Fields that use pick list, radio button, or other structured data types do not appear as available options for mapping, even when they are valid contact fields in PipeDrive. This prevents customers from syncing commonly used CRM fields such as membership tier or contact type, which are often managed as pick lists for cleaner data entry and reporting.

AI Notetaker

Our main goal is to integrate Salesmsg with Wix so that when a lead fills out a form, we can automatically trigger follow-up communications and other automations.

Description: As a Salesmsg user, I'd like the ability to receive a scheduled Slack notification (daily or at a custom cadence) listing all conversations that are unread or need a response, so my team doesn't miss leads without having to manually monitor the inbox throughout the day. Business Impact: Teams managing high volumes of conversations need a reliable safety net for catching missed messages. Real-time notifications work well but can be missed. A daily digest sent to a Slack channel gives sales directors a consistent touchpoint to audit response gaps and hold their team accountable — especially critical for speed-to-lead workflows.

It would be fantastic to be able to show HubSpot properties in SalesMsg conditionally, based on a HubSpot property. For example, if the Contact is listed in HubSpot as a Prospect, SalesMsg shows Property A, Property B, and Property C. If the Contact is listed in HubSpot as a Client, SalesMsg shows Property D, Property E, and Property F.

When I open the hubspot widget and I'm viewing all of my conversations, I'd like the linked Hubspot contact to show up so can click and view the HS contact in another page. This is available in Salesmsg desktop today, but not within the Hubspot + Salesmsg widget.

We use a lot of fields in Active Campaign that we would like to see in Salesmsg. We would like to have additional fields like Google Review Link. Our contacts went through an AC automation that adds a Google Review Link to our profile, and we would like that link to also show up in Salesmsg. If possible having Lead ID would also help to streamline our workflow.

I don't know if the connection is just currently broken or if this is truly a feature request, but right now when a customer calls in "for the first time" and selects our IVR option to leave a voicemail, a ticket is not created in HubSpot's Helpdesk. I would like a ticket to be created with a voicemail link just like the links that already come through if someone calls back and leaves a voicemail, please. I have the channels connected and have created a backup flow to send an automated text that does open a ticket, but then my team has to find the information in SalesMSG instead of being provided with a convenient voicemail link that is usually populated.

Create a connector for Claude and ChatGPT

Entra ID (Azure AD) SSO integration. Providing this helps to provide ease of access management for users and ability to cut off access when offboarding users.