Outgoing calls assignment
D
Dual Cuckoo
When someone creates a contact and the first interaction is an outgoing call, it should auto assign to that person, same as it does when the first interaction is a text.
Chris Brisson
@Dual Cuckoo Thanks for the feedback — super helpful. Totally get what you’re asking: if the first touch on a brand-new contact is an outgoing call, it should auto-assign to the caller the same way it does for an initial text. We’ll take a look on our side and follow up once we have more info.