Smart Conversation Assignment, Intercom Timeline Events, HubSpot Call Logging, Email Voicemail Transcript, Export Closed Conversations & More!
Smart Conversation Assignment
Assign conversations to your team based on message sentiment, ensuring personalized support and boosting customer satisfaction.
Intercom Timeline Events
Keep track of all your calls, texts, and voicemails right on the Intercom contact activity timeline. No more jumping between platforms – stay in the know, all from Intercom!
HubSpot Call Logging
Salesmsg calls are now natively logged on HubSpot contacts, deals, tickets and tasks giving you full context and enabling detailed reporting.
Email Voicemail Transcript
Receive Voicemail transcripts directly to your inbox with each voicemail. Simply scan the text, respond swiftly, and impress your customers.
Export Closed Conversations
Now you have the ability to export your closed conversations and keep a record of your communication history for future reference, analysis, and compliance purposes.
