Find the perfect team member for every inbound text message with Salesmsg Conversation Assignment! ๐Ÿš€
Manual Assignment
Let your team members self-assign based on their skillsets! Or, for better oversight simply assign everything straight to a manager to redistribute.
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Round Robin
Distribute conversations and balance the load with Round Robin. Team members can skip assignment by setting their status to Away.
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CRM Properties
Take it a step further and assign conversations based on CRM properties such as the HubSpot contact owner.
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Hybrid Assignment
The Fallback option allows you to combine assignment methods to ensure your customers always get a timely response.
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