💡 Feature Requests

I would like to be able to add merge fields for my own name to canned messages like Hi { first_name }, thanks for reaching out! My name is {User_First_Name} from.... or Please feel free to reach me at {User_Numer} or Please contact {Support_User{Support_User_First _Name] from our support team at {Support_Number}

As a Salesmsg user, I would like to PIN Very important conversations to the top of the list.

Please allow for conversations to be filtered by tags in addition to the built in inbox filters. For example: Only display messages/conversations tagged as Lead in the Open section.

Currently there's no ability to search messages for key words or names (only "contact name"). This is something many people use in iMessage daily and would be a critical enhancement

As a Salesmsg user, I’d like conversations to remain closed after I close one, instead of automatically opening the next message, so I don’t miss messages or have to manually mark conversations as unread.

As a Salesmsg Admin, I'd like the ability to limit Saved Replies permission for individual members, so that we can ensure everyone is adhering to the Saved Replies set in place by the company.

The newest update on the texting side is very inconvenient since the AI tab is right over the send button when you open the app in Hub Spot

As a Salesmsg user, I'd like to be able to enable the member level users on my account to created shared replies, so that every team member can contribute templates that the rest of the account can use.

As a Salesmsg user who uses the Hubspot custom channels beta feature, I'd like to be able to start new conversations from the Hubspot inbox.

We have multiple inboxes, and sometimes a potential customer will text into the wrong line. We would love to be able to "merge" or reassign that conversation to the proper inbox, instead of needing to start a new conversation and lose the thread on the other line.