Use Website Chat Widget Submission For AI Agent Enrollment
C
Charcoal grey Camel
As a Salesmsg user, I'd like for contacts that submit the website chat widget submission form to be seamlessly enrolled in an AI agent workflow so that the contact can communicate with the agent.
Created by Jordan Shuey
Chris Brisson
Hiya Charcoal grey Camel, thanks for sharing with us! Following up on this:
- What specific information from the chat widget submission form should be included when enrolling a contact in the AI agent workflow?
- Are there any specific conditions or criteria that should trigger the enrollment of a contact into the AI agent workflow?
- How should the system handle contacts who are already enrolled in another workflow or have existing interactions with the AI agent?