Use HubSpot contact time zone for quiet hours
F
Fluttering Cattle
As a Salesmsg user, I want the option to pull a contact's time zone from HubSpot (the CRM linked to Salesmsg) and use it for quiet hours, instead of relying on the time zone Salesmsg assigns from the area code.
Contacts often have an accurate time zone already set in HubSpot. Right now quiet hours can fire at the wrong local time because Salesmsg derives the time zone from the phone number's area code, which doesn't always match where the contact actually is. Letting us choose the HubSpot time zone as the source would keep quiet hours accurate for those contacts.
Created by Hansel Aguilar
Chris Brisson
Hello Fluttering Cattle — thanks for sharing this, super helpful context. Totally get how relying on area code can throw quiet hours off when HubSpot already has the correct contact time zone. I’m going to pass this along to the team to look into, and we’ll follow up once we have an update.