Separate IVRs for business hours and after hours
completed
S
Superior Landfowl
As a Salesmsg user, we need the ability to send call to another inbox if it is after hours, that way we can add a different IVR with 2 selections. They can either leave a voicemail or be sent to our after hours support. Currently, the IVR functions the same during business hours and non-business hours.
Created by Emily Oddo
Tawheed Al-towaitee
updated the status to
completed
Tawheed Al-towaitee
Hi Superior Landfowl you can now use Smart Call Flows to have different IVR trees for on and after hours.