Sandbox / Dev Environment for Testing New Features
G
Gainsboro Dinosaur
Description:
As a Salesmsg customer, I'd like a sandbox/dev environment so I can test new features and automations without disrupting our live production setup.
Right now, testing anything new means disconnecting our live CRM integration, pausing automations, and reconnecting to a test environment until we've confirmed it works.
We've rolled out Salesmsg to our sales team (95% adoption) for SMS and pipeline-stage automations. As we plan to roll out Calling next, we need to test it without interrupting day-to-day operations, and confirm conversation assignment and contact ownership work as expected before going live.
A secondary environment that connects to our dev/test CRM, separate from production, would let us validate new features safely before rollout.
Created by Hansel Aguilar
Chris Brisson
Hey Gainsboro Dinosaur — thanks for sharing all that context, super helpful. Totally hear you on needing a separate sandbox/dev environment so you can test automations + Calling (assignment/ownership, CRM integration, etc.) without touching production. I’m going to pass this along to the team to review and we’ll follow up once we have more info.