Per-User Call Analytics — Activity Breakdown by Team Member
completed
C
Cheerful Bass
As a Salesmsg user, I want to view call analytics broken down by individual user — including outbound call volume, answer rate, call duration, and missed calls — so I can report on team performance, run performance reviews, and identify any anomalies. Filtering by user, inbox, and date range would be essential. This is currently a gap versus tools like Aircall that offer a dedicated user activity view.
Created by Hansel Aguilar

Tawheed Al-towaitee
updated the status to
completed

Tawheed Al-towaitee
Hi Cheerful Bass -
You can now breakdown your calling analytics data by one or more memebers of your team and filter by date range and inbox.
See how it works here: https://salesmsg.d.pr/i/VkLxEC