Organize and manage my Saved replies
complete
Q
Querulous Swordfish
As a user with many saved replies, I'd like better ways to help me organize and manage my saved replies.
Created by Ronnie White
This post was marked as
complete
Tawheed Al-towaitee
Merged in a post:
Canned Message Display On/Off
H
Harlequin Ptarmigan
I'd like to be able to toggle on/off some of my canned messages. I don't want to delete them, but just for those that I don't use all the time to declutter.
Tawheed Al-towaitee
Merged in a post:
Saved Replies for Specific Users
K
Known Wombat
Allow admin to create saved replies and assign to specific users or inboxes , currently it’s limited to everyone or private.
Tawheed Al-towaitee
Merged in a post:
Saved Reply Folders
B
Black Shrimp
I would like to be able to create and have folders in my Saved Replies. As I use multiple numbers, I have lots of saved replies and it can be difficult to navigate. Having folders would be easy and helpful for my workflows.
E
Emerald Warbler
Yes, I agree. This would be a very good future to incorporate.es
K
Known Wombat
SIMILARLY, Hello i am the admin for 10 users and I’d like the ability to create them quick replies only for their account (or their shared inbox) instead of all users. I’d like to be able to create and edit these from my account.
Currently users can only do private or share with everyone. From company standpoint we want to manage the quick replies and set them up for users and assign them to users and/or inboxes please thank you.
Chris Brisson
Merged in a post:
Arrange Saved Replies
E
Emerald Warbler
If you have a lot of saved replies, it would be nice to organize them in the contact screen when sending saved reply - alphabetical order is nice but we should also be able to move certain ones we use the most at the top. For now a good trick is to use a number preceded by the saved reply - so that it can appear at the top of screen when sending a message to contacts.
Chris Brisson
Merged in a post:
Sort Canned Message Pop-up Menu
Alex Molloy
As a Salesmsg user, I would like the option to sort my preferred canned responses so that they appear in the drop-down menu on the conversations page.
Chris Brisson
Merged in a post:
Sorting Options for Canned Message Previews
Alex Molloy
"When I use a canned message, I only see the first 3. I would like to be able to reorganize them and determine which 3 I see.