Filter Shared Inbox by Assignee in Outbound View
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Nuclear Catshark
Add the ability to filter "Outbound" conversations in a shared inbox by conversation assignee. Currently, the "Outbound" filter shows ALL automated messages sent through HubSpot workflows to the entire shared inbox, regardless of who each conversation is assigned to. Users cannot filter to see only the outbound conversations assigned to them, making it extremely difficult to identify which leads they need to follow up with.
Created by Hansel Aguilar
Chris Brisson
Hey Nuclear Catshark, thanks for your feedback! Following up on this:
- How frequently do you need to filter outbound conversations by assignee?
- Are there specific criteria or attributes that should be included when filtering by assignee?
- Would you like to receive notifications for outbound conversations assigned to you?