Character Limit on Outbound Messages
L
Lotus pink Loon
We’d like the ability to set a character limit on outbound messages that our team members can send. This would help us control SMS credit usage by preventing staff from sending overly long messages that consume multiple credits. Ideally, admins could define this limit per user or across the account.
Created by Hansel Aguilar
W
Wild blue yonder Bee
This is a great idea! A character limit that is customizable per user or user level.
Chris Brisson
Hey Lotus pink Loon, thanks for your feedback! Following up on this:
- What is the ideal character limit you envision for outbound messages?
- Should the character limit be adjustable by individual users or only by account admins?
- How important is it for you to have different character limits for different users or departments?