AI Agents: prevent agent response based on tag
Q
Quince Mammal
As a user of Salesmsg AI agents, I would like for the agents to have the ability to stop responding to an enrolled contact if a designated tag is applied to that contact after their enrollment occurs.
Created by Jordan Shuey
Chris Brisson
Hey Quince Mammal, thanks for your feedback! Following up on this:
- What specific tags would you like to use to stop the AI agent responses?
- How should the system handle existing conversations when a tag is applied to stop responses?
- Would you like to receive a notification or log entry when an AI agent stops responding due to a tag?