AI Agent Notes
completed
V
Vanilla ice Kangaroo
As an AI Agent user (calling or chatting) I would like the option to have the agent generate an internal note summarizing the interaction on AI completion (success or fallback). This would be especially useful for the calling agents so that I don't have to listen through each call.
Tawheed Al-towaitee
updated the status to
completed
AI Agent Notes can be added with inline actions using "/" in the prompt.
https://help.salesmessage.com/en/articles/9675140-salesmsg-ai-agent#h_d9f11ec908
Chris Brisson
Vanilla ice Kangaroo Thanks for the feedback — super helpful. Having the AI Agent drop an internal note/summary on completion (success or fallback), especially for calls so you don’t have to re-listen, makes a lot of sense. We’ll take a look on our side and follow up once we’ve got more info.