Add an Inbox Owner column to the All Broadcasts window
C
Cerise pink Caribou
Being able to view the inbox owner of a broadcast in the All Broadcasts window without having to view the Details would be extremely helpful and efficient when managing a team of users!
Chris Brisson
Hiya Cerise pink Caribou, thanks for this post! I have a few more questions for you:
- How frequently do you need to identify the inbox owner in the All Broadcasts window?
- Are there specific roles or team members who would benefit most from seeing the inbox owner in the All Broadcasts window?
- Would you like any additional information displayed alongside the inbox owner in the All Broadcasts window?
C
Cerise pink Caribou
Hi Chris Brisson.
- I reference All Broadcasts daily, answering questions from our users and our management. I am the team manager of our account, and I help all but 2 of our sales seats. Right now, this is a team of 9, but we plan to grow to about 50. I have 5 on our onramp right now. Our team isn't incredibly tech-savvy and requires a lot of hand-holding in HubSpot and SalesMsg. I send their Broadcasts that are all one-time, and I monitor their inboxes to make sure they are seeing them.
2/3. 4 of us share 3 of the inboxes, so another column for the user who sent that specific message could be helpful too. This would allow us to quickly identify who sent which messages from which inbox.
It's basically all about me and how I use the platform right now, but it will hopefully grow to where all users would benefit from these features, and I would be less involved in every step.
Thank you!